If you need to cancel your conference registration you may do so for a full refund, less a $300 service charge until Friday, February 3, 2017. If you need to cancel your expo registration you may do so for a full refund, less a $100 service charge until Friday, February 3, 2017.
Refunds are not available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. Changes to registrations must be presented in written form. Please download the Registration Update Form and submit your request via email, fax (415-947-6011,) or mail it to:
Event Registration Services Group
303 Second Street - Suite 900 South Tower
San Francisco, CA 94107
Written requests for a downgraded pass must be received no later than Friday, February 3, 2017 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Requests received for downgrades after Friday, February 3, 2016 cannot be accommodated.
Written requests for an upgraded pass must be received no later than Friday, February 20, 2017 with payment information for the difference in value. Upgrade requests after Friday, February 20, 2017 will be accommodated on-site.
The UBM Tech Game Network, producers of the GDC, reserve the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. Seating for all sessions and programs is on a first-come, first-served basis. Pre-registration for Summits, Tutorials, and Bootcamps is not accepted. Arrive early to ensure a seat! Recording devices and cameras, still or video, are prohibited.
GDC 2016 speakers and paid All Access, Main Conference, Summits, Tutorials & Bootcamps, VRDC, and Audio Pass holders are considered alumni for GDC 2017 only. Alumni offers excludes Press, Expo and Exhibitor Pass types. Unless otherwise specified, Alumni discounts cannot be combined with other discounts including exhibitor, group or IGDA discounts. Alumni discounts apply only to the All Access and Main Conference Passes and are non-transferable.
Badges will not be mailed in advance of the event. To check in for your badge, you will need to use the same email address used when you registered, this is noted on your registration receipt. Please bring a copy of your confirmation along with a government issued photo ID to collect your badge. Please care for your badge. A non-refundable replacement fee will apply to all lost, misplaced, stolen, forgotten and duplicate badge requests. Short range "Touch 'N Go" NFC badges will be in use at GDC.
If you have not yet made hotel arrangements, we urge you to do so immediately. For hotel reservations, please refer to the Travel Page.
Please notify us if either of the following occur:
GDC Marketing Dept - List Correction
303 Second Street
Suite 900, South Tower
San Francisco, CA 94107
While no one under the age of 18 (including infants in strollers) is allowed to attend the program, the Game Developers Conference is excited to be able to provide on-site child care services for the first time this year. Please visit the KiddieCorp website for more information and to register for child care services at GDC.
If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference and/or expo, please contact Thomas Amaral at UBM Tech Game Network, producers of GDC, at (415) 947-6411, at least four weeks prior to the event date.
Discount codes cannot be combined with other discount promotions, including group discounts, alumni rates, exhibitor discounts, other special discount offers or previously purchased or registered passes. All discount codes are subject to review and are limited to one discount per registration.
Please visit the International Game Developers Association website for more information on activities at GDC and member discounts.
If you have any questions please access the Contact Us area with questions related to the event and the conference program.
For registration related inquiries only, please contact our Registration Department or (415) 947-6926 or (866) 535-8997 Monday – Friday, 9am – 4pm PT. We will make every attempt to answer your questions or forward your request to the appropriate group. All requests for changes to a registration must be faxed in to (415) 947-6011, or you may mail your request to the above address.