The 2017 Game Developers Conference schedule is shaping up nicely, and today organizers are excited to highlight another great talk taking place at the show that tackles an important issue: community management crises in the game industry.
Emma Siu is an expert community manager, and in her "S***'s on Fire!: A Cautionary Tale in Community Crisis Management" session at GDC 2017 she'll speak frankly about handling crisis at product launch and managing live issues within communities. It promises to be a heartwarming story of pizza, empathy, and community management.
In a practical sense, Siu's talk aims to explore the importance of wise handling of difficult circumstances, how it can and does inspire trust and long-term player commitment, as well as how from chaos, something amazing and fulfilling can arise.
So make time for it in your GDC 2017 schedule, and don't miss your opportunity to save some money by registering early -- the deadline to register for passes at a discounted rate is January 18, 2017. GDC 2017 itself will take place February 27th - March 3rd at the Moscone Center in San Francisco.